My prize is gone!

Modified on Thu, 16 May 2024 at 01:31 PM



Don't panic ! 

We can always recreate your prize if something has gone wrong.

Just contact us via the contact form. (choose "Fix my prizes" in the dropdown)


Remember to tell us what prize is gone, and your support ID and where you play CineGame.


IMPORTANT:
Your prizes are only visible if you are logged into the app the same way you were logged in when you won them.


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