CineCard not displayed?

Modified on Fri, 06 Jan 2023 at 02:57 PM

If your CineCard was not displayed, it could be due to 3 things:


  • The Card was showed before you were in the cinema hall, make sure you are in good time!
  • Your CineCard does not comply with our guidelines
  • A technical error has occurred - If this is the case you are of course entitled to a refund - No questions asked.
    Please fill out this form (choose: Something went wrong with my CineCard)


Why has my CineCard been rejected?


  • Your CineCard will be rejected if it contains any offensive content
  • Your CineCard will be rejected if your CineCard can in any way ruin the cinema experience for some of the other guests
  • Your CineCard will be rejected if it contains any content that in any way violates the copyright of others









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